Providing a meal is a wonderful way to provide a tangible sign of comfort and care for families while they care for their seriously ill child.
Cooking can be especially rewarding as families often find themselves living on hospital food or from vending machines much of the time. Groups can prepare dinner or weekend brunches for the families at the House.
Please note that we are now scheduling all meal groups for the Hearth Kitchen. Contact Caitlinn LaScala, Family Room and Volunteer Services Manager, for more information.
What, When, and How Many…
|Meal||# of Cooks||Arrival Time||Serving Time||Departure||# to Feed
|Brunch||Up to 10||9:00 am||10:15 am||By 12:00||35-40|
|Dinner||Up to 10||As necessary||6:00 pm||By 7:30||45-50|
What You Need To Know
- Purchase food for 45-50 people for dinner, and 35-40 people for brunch.
- Serving time for the dinner meal is 6:00 pm; brunch is 10:15 am.
- Team members should be familiar with the contents of the Meal Program Handbook.
- Group leader will complete our Meal Safety Kitchen Training. Meal team leaders are expected to attend a brief orientation prior to first meal prep.
- Ideal meal group size is 6-10 people. Limit group to no more than 10 people – this is important because extra people cause too much commotion for the families who are here. We try to make mealtime as stress-free as possible for the families. If there are too many people here, it actually proves more stressful for them than helpful.
- No team member should participate if they have any illness or symptom of illness, no matter how minor.
- Children 13 years and older may participate but should be supervised by an adult.
- We welcome you to dine with our families, but please plan amounts of food accordingly.
- You may photograph your group, but please do not include our guests in the photos.
- Although you many not see many of our guests while you are here (most spend as much time as possible at the hospital with their child), please know that leftover food IS consumed.
- Clean up and packing up of leftovers is a required part of meal preparation.
- Cancellation Policy: in order to meet the needs of our families, we require at least 48 hours notice for cancellation. Our families are counting on you, so if you have to cancel we ask that you make arrangements to provide a meal by bringing pre-prepared food or making other arrangements.
If you need to unload supplies from your vehicle, it is more convenient to park in the back parking lot near the garages.
Frequently Asked Questions
Leftover food can be left in the Community Fridge in the Hearth Kitchen, space permitting, and in the refrigerator in the Main Kitchen.